First Commercial Bank has launched the new Interactive Concierge Machines (ICMs – or fondly known to us as “Connie”), a cutting edge combination of enhanced technology and personalized one-on-one service. We are live with our Memphis ICM, and will go live in Oxford in December 2021.

Our Client Experience associates, Laura Slade and Jeremy Guyton, are the live Concierges who bring the personal touch to this very convenient technology via a two-way video system for individual assistance. Our ATM functions are available 24 hours a day and expanded capability teller concierge service hours are from 7:30 AM to 4:00 PM Monday through Friday.

Laura Slade, Deposit Operations Specialist
Laura Slade, Deposit Operations Specialist
Jeremy Guyton, Client Experience Specialist
Jeremy Guyton, Client Experience Specialist